Blissfully Platform
Blissfully is a complete, modern IT operating system, giving you automated visibility into the technology used across your organization and the tools to control and manage changes.

System of Record
Create and maintain a single source of truth for technology.
Workflows & Automations
Change Management + BPM
IT Collaboration
Organization-wide engagement to manage tech
Security & Compliance
Ongoing monitoring, controls, and auditing

System of Record
Create and maintain a single source of truth for technology.
SaaS Management
Blissfully helped create the SaaS management category, and we'll automatically track your apps and vendors, help you save money, and simplify how you manage SaaS.

Automatic SaaS Discovery
Automatically discover apps used throughout the entire company through our various integrations.

Benchmarking Data
With data from thousands of companies, we can benchmark your SaaS spend and app usage depending on your company stage.

Spend Reporting
Track your vendor spend over time by team and department and identify any important trends

Usage Tracking
Understand adoption and usage of tools by employees to make informed purchase and renewal decisions.
Vendor Management
Stay on top of your contracts, never miss a renewal, set up an approval process that works, and keep spending under control.

Automated Invoice Detection
Automatically detect invoices that are sent to employees across the company to help identify duplicate spend and shadow IT.

Benchmarking Data
With data from thousands of companies, we can benchmark your SaaS spend and app usage depending on your company stage.

Contract Concierge
Extract and maintain up-to-date metadata on all of your vendor agreements through Blissfully's Contract Concierge service.

Contract Management
Keep your contracts right where you need them. Upload them in Blissfully, then record key metadata for easy access.

Renewal calendar
Track all your opt-out and renewal dates in one place.

Vendor Document Management
Maintain all of your key vendor contracts and documents in one platform for easy access.

Vendor Enrichment with Codex
A tool that knows your tools. Blissfully's proprietary database of vendors and apps gives you key information at a glance for thousands of tools, including their compliance status, contact information, and more.

Vendor Metadata
Centralize your knowledge. Centralize all your vendor and app metadata, including unlimited custom properties.

Vendor System of Record
Track and manage all of your vendors on a single comprehensive platform.
SAM
Modern Software Asset Management that is strong in SaaS but lets you track all your software and vendors.

Budgeting and Forecasting
Plan, forecast, and account for changes to your vendor spend as your company grows.

Contract Concierge
Extract and maintain up-to-date metadata on all of your vendor agreements through Blissfully's Contract Concierge service.

Contract Management
Keep your contracts right where you need them. Upload them in Blissfully, then record key metadata for easy access.

License Management
Track your licenses and their seats for your paid apps, including automated tracking for popular apps like Salesforce, Zendesk, and Zoom.

Spend Tracking and Management
Track the cost of your vendors with a centralize platform to see your total spend.

Team or Cost Center Allocation
Allocate spending across multiple teams by usage, users, or a custom allocation. You can also allocate costs to a cost center instead of a team.
ITAM
Bring all your IT asset management data and needs into one place, including SaaS, software, and hardware.

Hardware asset tracking
Track your hardware inventory, including past checkout history for easy auditing.

MDM Integration (*)
Get updated inventory data directly in Blissfully through an integration with your MDM provider.
Reporting, Insights and Alerts
Stay in the loop and up to date. Reports show data and trends over time, while insights and alerts notify you of important changes and events.

Advanced Filtering
Filter your data however you like. With filters for all properties, stackable filter rules, and saved views, you're always looking at exactly the right info.

Comprehensive Reporting
Leverage all of Blissfully's data to build comprehensive reports about your apps and vendors and draft key insights.

Detailed Source Data
Get detailed information for every integration Blissfully draws on to build your data.

Duplicate Vendor Detection
Receive an alert when Blissfully detects duplicate subscriptions.

New Vendor Detected
Receive alerts when new paid and unpaid vendors are detected.

Orphaned Vendor
Proactively identify any vendors or subscriptions that may have gotten lost in the shuffle and are actively used.

Smart Insights and Alerts
Receive key alerts for important vendor and employee events.

Spend Reporting
Track your vendor spend over time by team and department and identify any important trends

Unapproved App Alert
Stop shadow IT dead in its tracks. Blissfully alerts you about new unapproved apps and who's using them.
Integrations and Data
Blissfully integrates data from dozens of key business systems to create your technology graph, and source of truth.

Custom Properties
Track anything and everything with custom properties for people, teams, apps, and more.

Email and Drive Backup (Unique!)
Automatically back up email and Drive files during offboarding.

G Suite Offboarding Automation
Lockout, backup, and deletion - all taken care of for you in G Suite with Blissfully's offboarding automations.

Update to Groups, Org Units, Roles + More
Automatically add or remove employees from Google Groups, Org Units, and more.

Workflow Automation
Define and execute consistent IT processes.
Vendor Workflows
Begin a vendor approval, renewal, or termination in seconds. Blissfully delegates critical tasks to the responsible parties and makes sure important vendor information is easily accessible.

Request new vendors
Allow employees to submit requests for new vendors they'd like to use.

Vendor Approvals
Due diligence has never been easier. Use Blissfully's vendor approval workflow to get every stakeholder on the same page, with a paper trail that makes audits a breeze.
Employee Workflows
Onboarding, offboarding, requests, approvals, and more. Blissfully automatically executes what it can, and triggers notifications for everyone that has an open task. Regular reminders make sure everything gets done.

Automated Offboarding
Automate repetitive tasks during off-boarding, including email backup and archive, account de-provisioning, setting up email forwards, and more.

Complete Smart Checklist
Create a smart checklist for ALL the off-boarding tasks, from removing licenses to migrating billing ownerships.

Dept Specific Workflows
Create distinct and custom workflows for each department.

Employee Directory Sync
Keep people and teams in Blissfully up-to-date by integrating and syncing with your source of truth.

Employee Onboarding
Get new employees onboarded the right way (and leave a record of it) every time with onboarding workflows.

Employee Self Onboarding Steps
Set up tasks for new hires like 2FA, security policy review, and self-provisioning

Employee Surveys
Collect key information from employees with custom surveys.
IT Automation
Blissfully's powerful IT automations take care of repetitive tasks, saving time, money, and sanity.

Clear Calendar and Resources *
Automatically remove offboarded employees from calendars and clear out their resources.

Email and Drive Backup (Unique!)
Automatically back up email and Drive files during offboarding.

G Suite Offboarding Automation
Lockout, backup, and deletion - all taken care of for you in G Suite with Blissfully's offboarding automations.

Update to Groups, Org Units, Roles + More
Automatically add or remove employees from Google Groups, Org Units, and more.
SaaS Operations
Blissfully is the #1 SAAS OPERATIONS PLATFORM on G2, with advanced functionality to streamline your operations.

Clear Calendar and Resources *
Automatically remove offboarded employees from calendars and clear out their resources.

Email and Drive Backup (Unique!)
Automatically back up email and Drive files during offboarding.

G Suite Offboarding Automation
Lockout, backup, and deletion - all taken care of for you in G Suite with Blissfully's offboarding automations.

Update to Groups, Org Units, Roles + More
Automatically add or remove employees from Google Groups, Org Units, and more.
Advanced Workflow Logic
Capture complicated processes with ease. Use role-based assignment, scheduled tasks, blockers, and more to make work happen as planned.

Custom Workflow Templates
Nail your processes every time with custom workflows that have all the power of Blissfully's built-in workflows.

Defined Approval Workflows
Maintain security and compliance with approval workflows for new vendors, app access, and more.

Pre-Built Workflow Catalog
Implement industry-standard process with Blissfully's catalog of pre-built workflows. Need different or extra steps? No problem - edit and add tasks to them at will.

Smart Logic
Dependencies, Blockers, Dates.
API
Connect your stack for maximum automation. Integrate with Blissfully's API to sync data and trigger actions with your other tools.

API
API description here

IT Collaboration
Engage and empower everyone in your organization.
Help Desk (ITSM)
Field requests from employees in a way that works for you and your team. Configure the tickets available in the employee portal, route them to the right person, and keep the requestor in the loop on progress.

Assign to Anyone
These days IT happens across the entire organization. With our Help Desk, everyone is an agent, so you can assign to the right person regardless of role.

Automatic Routing
Route different types of requests to the relevant stakeholders to ensure that to ensure prompt resolution and full visibility.

Context Aware Tickets
Blissfully's tickets for specific tasks like app access and vendor approval automatically bring key context and link to the relevant workflow.

Customizable approval workflows
Assign tasks to all key stakeholders with customizeable approval workflows.

Pre-built Automations
Leverage plenty of pre-built automation templates from Blissfully, then customize or create your own.
Employee Portal
Blissfully's central location for employees to manage their tools, tasks, requests, and communicate with team leaders.

App Catalog
Let employees discover in-use apps and request new ones from within the employee portal.

Collaborative Onboarding
Coordinate seamless onboardings every time with Blissfully's onboarding workflows. Your new hires and your auditor will thank you.

Complete assigned tasks
Give employees tasks they can review and mark complete in the employee portal.

Create Requests
Let employees ask for what they need in a way that works for you with ticketing right in the employee portal.

Employee Self Onboarding Steps
Set up tasks for new hires like 2FA, security policy review, and self-provisioning

Request Access to App
Employees can request access to the apps they need right from their employee portal. Customize the request form to fit your process and needs, then field their requests with Blissfully's ticketing tool.

Request new vendors
Allow employees to submit requests for new vendors they'd like to use.

Update relevant information
Source data from multiple applications to have a complete information on your employees.
Team Management
Organize IT in the same way you organize your company - with accurate hierarchical org chart and teams, team leads to manage their apps, reporting at the team level, and more.

Dept Reporting
View all our spend data and usage by department or team, including the ability to allocate spend across multiple teams in a custom manner.

Dept Specific Workflows
View all our spend data and usage by department or team, including the ability to allocate spend across multiple teams in a custom manner.

Employee Directory Sync
Keep people and teams in Blissfully up-to-date by integrating and syncing with your source of truth.

Employee Profiles
See all the information Blissfully has gathered about your people, plus any custom properties you create. Understand their relationships to teams, apps, and workflows at a glance.

Hierarchical Teams
Arrange teams into a hierarchy that reflects your org chart, ensuring correct assignment of spend and apps.

Team Access Matrix
Understand every team member's app access status at a glance with a team access matrix that's always up-to-date.

Team Lead Role
Specify a Team Lead for each team, with all the visibility and permissions needed.
RBAC
Maintain the principle of least permission in Blissfully. Role-based access control lets you grant just the right permissions to Finance users, HR users, Team Leads, or any other role you wish to define.

App Admins
Allow App Admins to directly manage and maintain key data on the tools in their purview.

Custom Role Creation (*)
Define custom roles with granular permissions to provide the employees with the right level of permissions and data access.

Finance Role
Provision a role specifically for Finance users in Blissfully, with access to spend and reporting.

IT Admins
Delineate responsibilities by assigning an IT admin to every app, then assign tickets and tasks to that role.

Support multiple personas
Create custom roles with different permissions within Blissfully. Easily maintain principle of least privilege.

Team Lead Role
Specify a Team Lead for each team, with all the visibility and permissions needed.

Security and Compliance
Build and ensure confidence through consistent execution.
CASB-Lite
In an age of SaaS and remote work, traditional firewall based CASBs are both not enough and potentially irrelevant. Blissfully creates a modern CASB-Lite by plugging into the sources your employees actually use.

Automatic SaaS Discovery
Automatically discover apps used throughout the entire company through our various integrations.

Browser Extension (*)
Our secure browser extension tracks site visits and app usage across our catalog of SaaS applications, giving you greater insight into shadow IT.

Detailed Source Data
Get detailed information for every integration Blissfully draws on to build your data.

SaaS Codex
Enrich all your vendors with our proprietary database of information, including their compliance status, key links, and more.

Unapproved App Alert
Stop shadow IT dead in its tracks. Blissfully alerts you about new unapproved apps and who's using them.

Import Network + CASB Logs
Import logs from your CASB or network trackers to enrich your System of Record
Access Management
See who has access who what, from a system of record that's always up to date. Take access requests from employees, then track access grants with app access workflows, leaving the perfect paper trail.

Access Management and Auditing
Audit the employee and team members' access to applications to identify and irregularities and potential risks.

Request Access to App
Employees can request access to the apps they need right from their employee portal. Customize the request form to fit your process and needs, then field their requests with Blissfully's ticketing tool.

Team Access Matrix
Understand every team member's app access status at a glance with a team access matrix that's always up-to-date.
Auditing and Evidence
Keep records and audit logs for all things IT just by using Blissfully. When audit time comes, export your evidence with ease.

Audit Logs of all processes
Maintain a comprehensive audit log of all tasks for all workflows for future audits.

SOC 2 One button export (*)
Export all audit logs for key workflows and processes with a single click for your audit evidence.

Workflow Audit Logs
Maintain logs for all processes you manage in Blissfully's workflows so satisfy all audit requests.
Compliance Workflows
Plan and execute compliance processes reliably, with all the necessary stakeholders and all the proper evidence.

Attestation Reports
Run regular attestation reports to review and confirm application access across teams.

Manage Subprocessors
Track and maintain an accurate view of all of the subprocessors used across your organization to meet your GDPR compliance goals.