Blissfully Platform

Blissfully is a complete, modern IT operating system, giving you automated visibility into the technology used across your organization and the tools to control and manage changes.

System of Record

Create and maintain a single source of truth for technology.

SaaS Management

Blissfully helped create the SaaS management category, and we'll automatically track your apps and vendors, help you save money, and simplify how you manage SaaS.

SasS Discovery Example

Automatic SaaS Discovery

Automatically discover apps used throughout the entire company through our various integrations.

Benchmarking Data

With data from thousands of companies, we can benchmark your SaaS spend and app usage depending on your company stage.

Spend Reporting

Track your vendor spend over time by team and department and identify any important trends

Usage Tracking

Understand adoption and usage of tools by employees to make informed purchase and renewal decisions.

Vendor Management

Stay on top of your contracts, never miss a renewal, set up an approval process that works, and keep spending under control.

Automated Invoice Detection

Automatically detect invoices that are sent to employees across the company to help identify duplicate spend and shadow IT.

Benchmarking Data

With data from thousands of companies, we can benchmark your SaaS spend and app usage depending on your company stage.

Contract Concierge

Extract and maintain up-to-date metadata on all of your vendor agreements through Blissfully's Contract Concierge service.

Contract Management

Keep your contracts right where you need them. Upload them in Blissfully, then record key metadata for easy access.

Renewal calendar

Track all your opt-out and renewal dates in one place.

Vendor Document Management

Maintain all of your key vendor contracts and documents in one platform for easy access.

Vendor Enrichment with Codex

A tool that knows your tools. Blissfully's proprietary database of vendors and apps gives you key information at a glance for thousands of tools, including their compliance status, contact information, and more.

Vendor Metadata

Centralize your knowledge. Centralize all your vendor and app metadata, including unlimited custom properties.

Vendor System of Record

Track and manage all of your vendors on a single comprehensive platform.

SAM

Modern Software Asset Management that is strong in SaaS but lets you track all your software and vendors.

Budgeting and Forecasting

Plan, forecast, and account for changes to your vendor spend as your company grows.

Contract Concierge

Extract and maintain up-to-date metadata on all of your vendor agreements through Blissfully's Contract Concierge service.

Contract Management

Keep your contracts right where you need them. Upload them in Blissfully, then record key metadata for easy access.

License Management

Track your licenses and their seats for your paid apps, including automated tracking for popular apps like Salesforce, Zendesk, and Zoom.

Spend Tracking and Management

Track the cost of your vendors with a centralize platform to see your total spend.

Team or Cost Center Allocation

Allocate spending across multiple teams by usage, users, or a custom allocation. You can also allocate costs to a cost center instead of a team.

ITAM

Bring all your IT asset management data and needs into one place, including SaaS, software, and hardware.

Hardware asset tracking

Track your hardware inventory, including past checkout history for easy auditing.

MDM Integration (*)

Get updated inventory data directly in Blissfully through an integration with your MDM provider.

Reporting, Insights and Alerts

Stay in the loop and up to date. Reports show data and trends over time, while insights and alerts notify you of important changes and events.

Advanced Filtering

Filter your data however you like. With filters for all properties, stackable filter rules, and saved views, you're always looking at exactly the right info.

Comprehensive Reporting

Leverage all of Blissfully's data to build comprehensive reports about your apps and vendors and draft key insights.

Detailed Source Data

Get detailed information for every integration Blissfully draws on to build your data.

Duplicate Vendor Detection

Receive an alert when Blissfully detects duplicate subscriptions.

New Vendor Detected

Receive alerts when new paid and unpaid vendors are detected.

Orphaned Vendor

Proactively identify any vendors or subscriptions that may have gotten lost in the shuffle and are actively used.

Smart Insights and Alerts

Receive key alerts for important vendor and employee events.

Spend Reporting

Track your vendor spend over time by team and department and identify any important trends

Unapproved App Alert

Stop shadow IT dead in its tracks. Blissfully alerts you about new unapproved apps and who's using them.

Integrations and Data

Blissfully integrates data from dozens of key business systems to create your technology graph, and source of truth.

Custom Properties

Track anything and everything with custom properties for people, teams, apps, and more.

Email and Drive Backup (Unique!)

Automatically back up email and Drive files during offboarding.

G Suite Offboarding Automation

Lockout, backup, and deletion - all taken care of for you in G Suite with Blissfully's offboarding automations.

Update to Groups, Org Units, Roles + More

Automatically add or remove employees from Google Groups, Org Units, and more.

Workflow Automation

Define and execute consistent IT processes.

Vendor Workflows

Begin a vendor approval, renewal, or termination in seconds. Blissfully delegates critical tasks to the responsible parties and makes sure important vendor information is easily accessible.

Request new vendors

Allow employees to submit requests for new vendors they'd like to use.

Vendor Approvals

Due diligence has never been easier. Use Blissfully's vendor approval workflow to get every stakeholder on the same page, with a paper trail that makes audits a breeze.

Employee Workflows

Onboarding, offboarding, requests, approvals, and more. Blissfully automatically executes what it can, and triggers notifications for everyone that has an open task. Regular reminders make sure everything gets done.

Automated Offboarding

Automate repetitive tasks during off-boarding, including email backup and archive, account de-provisioning, setting up email forwards, and more.

Complete Smart Checklist

Create a smart checklist for ALL the off-boarding tasks, from removing licenses to migrating billing ownerships.

Dept Specific Workflows

Create distinct and custom workflows for each department.

Employee Directory Sync

Keep people and teams in Blissfully up-to-date by integrating and syncing with your source of truth.

Employee Onboarding

Get new employees onboarded the right way (and leave a record of it) every time with onboarding workflows.

Employee Self Onboarding Steps

Set up tasks for new hires like 2FA, security policy review, and self-provisioning

Employee Surveys

Collect key information from employees with custom surveys.

IT Automation

Blissfully's powerful IT automations take care of repetitive tasks, saving time, money, and sanity.

Clear Calendar and Resources *

Automatically remove offboarded employees from calendars and clear out their resources.

Email and Drive Backup (Unique!)

Automatically back up email and Drive files during offboarding.

G Suite Offboarding Automation

Lockout, backup, and deletion - all taken care of for you in G Suite with Blissfully's offboarding automations.

Update to Groups, Org Units, Roles + More

Automatically add or remove employees from Google Groups, Org Units, and more.

SaaS Operations

Blissfully is the #1 SAAS OPERATIONS PLATFORM on G2, with advanced functionality to streamline your operations.

Clear Calendar and Resources *

Automatically remove offboarded employees from calendars and clear out their resources.

Email and Drive Backup (Unique!)

Automatically back up email and Drive files during offboarding.

G Suite Offboarding Automation

Lockout, backup, and deletion - all taken care of for you in G Suite with Blissfully's offboarding automations.

Update to Groups, Org Units, Roles + More

Automatically add or remove employees from Google Groups, Org Units, and more.

Advanced Workflow Logic

Capture complicated processes with ease. Use role-based assignment, scheduled tasks, blockers, and more to make work happen as planned.

Custom Workflow Templates

Nail your processes every time with custom workflows that have all the power of Blissfully's built-in workflows.

Defined Approval Workflows

Maintain security and compliance with approval workflows for new vendors, app access, and more.

Pre-Built Workflow Catalog

Implement industry-standard process with Blissfully's catalog of pre-built workflows. Need different or extra steps? No problem - edit and add tasks to them at will.

Smart Logic

Dependencies, Blockers, Dates.

API

Connect your stack for maximum automation. Integrate with Blissfully's API to sync data and trigger actions with your other tools.

API

API description here

IT Collaboration

Engage and empower everyone in your organization.

Help Desk (ITSM)

Field requests from employees in a way that works for you and your team. Configure the tickets available in the employee portal, route them to the right person, and keep the requestor in the loop on progress.

Assign to Anyone

These days IT happens across the entire organization. With our Help Desk, everyone is an agent, so you can assign to the right person regardless of role.

Automatic Routing

Route different types of requests to the relevant stakeholders to ensure that to ensure prompt resolution and full visibility.

Context Aware Tickets

Blissfully's tickets for specific tasks like app access and vendor approval automatically bring key context and link to the relevant workflow.

Customizable approval workflows

Assign tasks to all key stakeholders with customizeable approval workflows.

Pre-built Automations

Leverage plenty of pre-built automation templates from Blissfully, then customize or create your own.

Employee Portal

Blissfully's central location for employees to manage their tools, tasks, requests, and communicate with team leaders.

App Catalog

Let employees discover in-use apps and request new ones from within the employee portal.

Collaborative Onboarding

Coordinate seamless onboardings every time with Blissfully's onboarding workflows. Your new hires and your auditor will thank you.

Complete assigned tasks

Give employees tasks they can review and mark complete in the employee portal.

Create Requests

Let employees ask for what they need in a way that works for you with ticketing right in the employee portal.

Employee Self Onboarding Steps

Set up tasks for new hires like 2FA, security policy review, and self-provisioning

Request Access to App

Employees can request access to the apps they need right from their employee portal. Customize the request form to fit your process and needs, then field their requests with Blissfully's ticketing tool.

Request new vendors

Allow employees to submit requests for new vendors they'd like to use.

Update relevant information

Source data from multiple applications to have a complete information on your employees.

Team Management

Organize IT in the same way you organize your company - with accurate hierarchical org chart and teams, team leads to manage their apps, reporting at the team level, and more.

Dept Reporting

View all our spend data and usage by department or team, including the ability to allocate spend across multiple teams in a custom manner.

Dept Specific Workflows

View all our spend data and usage by department or team, including the ability to allocate spend across multiple teams in a custom manner.

Employee Directory Sync

Keep people and teams in Blissfully up-to-date by integrating and syncing with your source of truth.

Employee Profiles

See all the information Blissfully has gathered about your people, plus any custom properties you create. Understand their relationships to teams, apps, and workflows at a glance.

Hierarchical Teams

Arrange teams into a hierarchy that reflects your org chart, ensuring correct assignment of spend and apps.

Team Access Matrix

Understand every team member's app access status at a glance with a team access matrix that's always up-to-date.

Team Lead Role

Specify a Team Lead for each team, with all the visibility and permissions needed.

RBAC

Maintain the principle of least permission in Blissfully. Role-based access control lets you grant just the right permissions to Finance users, HR users, Team Leads, or any other role you wish to define.

App Admins

Allow App Admins to directly manage and maintain key data on the tools in their purview.

Custom Role Creation (*)

Define custom roles with granular permissions to provide the employees with the right level of permissions and data access.

Finance Role

Provision a role specifically for Finance users in Blissfully, with access to spend and reporting.

IT Admins

Delineate responsibilities by assigning an IT admin to every app, then assign tickets and tasks to that role.

Support multiple personas

Create custom roles with different permissions within Blissfully. Easily maintain principle of least privilege.

Team Lead Role

Specify a Team Lead for each team, with all the visibility and permissions needed.

Security and Compliance

Build and ensure confidence through consistent execution.

CASB-Lite

In an age of SaaS and remote work, traditional firewall based CASBs are both not enough and potentially irrelevant. Blissfully creates a modern CASB-Lite by plugging into the sources your employees actually use.

Automatic SaaS Discovery

Automatically discover apps used throughout the entire company through our various integrations.

Browser Extension (*)

Our secure browser extension tracks site visits and app usage across our catalog of SaaS applications, giving you greater insight into shadow IT.

Detailed Source Data

Get detailed information for every integration Blissfully draws on to build your data.

SaaS Codex

Enrich all your vendors with our proprietary database of information, including their compliance status, key links, and more.

Unapproved App Alert

Stop shadow IT dead in its tracks. Blissfully alerts you about new unapproved apps and who's using them.

Import Network + CASB Logs

Import logs from your CASB or network trackers to enrich your System of Record

Access Management

See who has access who what, from a system of record that's always up to date. Take access requests from employees, then track access grants with app access workflows, leaving the perfect paper trail.

Access Management and Auditing

Audit the employee and team members' access to applications to identify and irregularities and potential risks.

Request Access to App

Employees can request access to the apps they need right from their employee portal. Customize the request form to fit your process and needs, then field their requests with Blissfully's ticketing tool.

Team Access Matrix

Understand every team member's app access status at a glance with a team access matrix that's always up-to-date.

Auditing and Evidence

Keep records and audit logs for all things IT just by using Blissfully. When audit time comes, export your evidence with ease.

Audit Logs of all processes

Maintain a comprehensive audit log of all tasks for all workflows for future audits.

SOC 2 One button export (*)

Export all audit logs for key workflows and processes with a single click for your audit evidence.

Workflow Audit Logs

Maintain logs for all processes you manage in Blissfully's workflows so satisfy all audit requests.

Compliance Workflows

Plan and execute compliance processes reliably, with all the necessary stakeholders and all the proper evidence.

Attestation Reports

Run regular attestation reports to review and confirm application access across teams.

Manage Subprocessors

Track and maintain an accurate view of all of the subprocessors used across your organization to meet your GDPR compliance goals.