April 2020 Product Update

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First and foremost, the Blissfully team hopes you and your loved ones are staying safe and healthy.

To help navigate the increase in remote work and general uncertainty, the Blissfully team has been working on new features to help you better manage your SaaS stack. Optimizing your total SaaS spend and usage has never been more top of mind and we’re here to help!

👥 People 2.0

Blissfully’s goal is to be a complete system of a record for your organization’s people and applications. Previously, our record of people (employees and contractors) was limited to users who had a G Suite account. We’ve now removed that technical limitation and have expanded our metaphor to show people across all of your identity providers and integration sources, reconciling them into a single record. The People page will now display all people at your company and show the different data sources we used to identify each person.

Blissfully People Page

Each Person page will also show details on the different integrations through which Blissfully has identified the person (G Suite, SSO providers, license integrations). There is now also an identity tab that shows the different identity providers that Blissfully has reconciled to the person.

Blissfully Single User Page

Have an external contractor that you provide access to apps but who doesn’t have a G Suite or SSO account? You can now manually add them to Blissfully to track in our system of record. Manually added people have been included in onboarding/offboarding workflows and their access to applications can be tracked. Note that these manually added people will NOT be able to access your instance of Blissfully and as such cannot respond to and complete tasks assigned to them.

Bulk add people animated gif

👪 New Teams page and hierarchical teams

Blissfully has revamped the Team page and now displays all of the teams at your organization in a table as opposed to the previous grid. This change pairs with significant infrastructure we’ve developed under the hood to allow you to create team hierarchies. Teams can now be arranged in a hierarchy sub-teams listed under a parent team. You can now manually set/edit the parent team for any selected team to help define your hierarchy. You can navigate the your team structure by viewing teams “By hierarchy” on the team page. Blissfully is still rolling out team hierarchy support to other parts of the app (onboarding/offboarding, spend reports, etc.) Reach out to support@blissfully.com or your Customer Success team for any questions and feedback!

Teams Hierarchy animated gif

🔑 Access detail columns

To better help you identify shadow IT and assess how recently applications have been in use, Blissfully now has three additional columns that you can add to the table on the Apps page. You can use this information to audit your applications and identify the most relevant apps in your environment.

  • Access First Seen – Date that Blissfully detected that the application was first access across all data sources
  • Access Last Seen – Date that Blissfully most recently detected access across all data sources
  • Access Sources – All of the data sources from which Blissfully has detected access for the application (includes G Suite SSO, Okta, One Login, manual assertion, license data, direct app integration). Access sources are also included in the “All Sources” column

Access Detail Columns

💸 Spend detail columns

To get a handle on all of the different apps being paid for across the company, Blissfully now three additional spend columns that you can include on your Apps table. You can use this information to audit your applications and identify changes in spend and potential unauthorized spend.

  • Spend First Seen – Date that Blissfully first detected spend for the app across all data sources
  • Spend Last Seen – Date that Blissfully most recently detected spend for the app across all data sources
  • Spend Sources – All of the data sources from which Blissfully has detected spend for the application (includes email invoices, accounting and financial integrations, manually created subscriptions) Spends sources are also included in the “All Sources” column

Spend Detail Columns