Sevenrooms Case Study

How Sevenrooms Streamlined Cross-Functional Technology Management with Blissfully

Overview

Sevenrooms is a data-driven operations, marketing, and guest engagement platform that drives revenue and loyalty for the hospitality industry. The company has over 100 employees and strives to help create direct, meaningful, and profitable guest relationships.

Challenge

Decentralized data created organizational chaos and increasingly inefficient processes across every department — Sevenrooms struggled with consistent visibility into their full technology landscape, from security, to vendor spend and usage, to licensing.

Solution

Blissfully’s comprehensive IT platform allowed Sevenrooms the flexibility to manage processes with automated workflows across every department that uses technology. This, coupled with vendor organization and cost visibility, helped mature the way Sevenrooms operates IT as a whole.

Now, Sevenrooms is able to accurately scrape their organizational data to create time and cost-savings that help their business be more efficient today, while simultaneously empowering scaling in the future.

The biggest value driver for Blissfully is their team — they have the potential to be the lightweight, full-fledged, IT service management platform tool — the future ServiceNow of the mid market.

Ronald Lee, Director of Security, Compliance, and Risk