PLATFORM \ IT COLLABORATION \
Employee Help Desk
Field requests from employees in a way that works for you and your team. Configure the tickets available in the employee portal, route them to the right person, and keep the requestor in the loop on progress.
Employee Help Desk Features
Assign to Anyone
These days IT happens across the entire organization. With our Help Desk, everyone is an agent, so you can assign to the right person regardless of role.
Route different types of requests to the relevant stakeholders to ensure that to ensure prompt resolution and full visibility.
Context Aware Tickets
Blissfully's tickets for specific tasks like app access and vendor approval automatically bring key context and link to the relevant workflow.
Customizable approval workflows
Assign tasks to all key stakeholders with customizeable approval workflows.
Leverage plenty of pre-built automation templates from Blissfully, then customize or create your own.