Why You Should Optimize Your SaaS Stack for Flexibility

May 2, 2019 in SaaS Management, SaaS Stack

There’s a good chance that at least one of those hot new SaaS apps you’re about to implement organization-wide is going to be replaced in a year.

Whether due to acquisition, funding woes, or a well-publicized security breach, some apps simply don’t stand the test of time. Others will serve their purpose for a while but then you need new features, so you make a switch. In still other cases, a product already in use at your organization will expand its feature set to cover the territory of another app; it can be wise at that point to consolidate.

Regardless of the reason, the reality for modern businesses is that app turnover is very common. In fact, the typical mid-sized company saw 39% of their SaaS stack change in 2018. According to our research, it’s safe to assume that within two years, roughly half of your tech stack will be different than it is today. While it’s easy to interpret this as bad news and look for strategies to avoid app turnover as much as possible, we argue a better approach is to embrace change and build your business for SaaS flexibility.

The ease with which your organization can adopt new apps, and switch out old ones, is critical to maintaining a strong technology stack. The rapid pace of change in SaaS feature sets makes it nearly impossible to predict which apps you will keep for the long term, which will disappear, and which ones you’ll want to replace with a better, more innovative option.

Rather than trying to predict the future, focus on optimizing for flexibility and process. This will empower your team leaders to experiment and give your organization leverage to adopt the best tools at any given point in time.

Here’s a look at how to prioritize a flexible SaaS stack at your organization.

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SOC 2 and Data Access Controls: What You Need to Know

March 29, 2018 in Compliance, SaaS Stack, Security


Guest post by Schuyler Brown, co-founder strongDM

As a part of our Blissfully SOC 2 compliance series, we invited strongDM to write a guest blog post about the challenges of data access controls, and why database management is important in the scheme of completing a SOC 2 audit. Blissfully used strongDM in our SOC 2 technology stack, mapped to the audit requirement of logical and physical access controls. Read more in our recently published SOC 2 Compliance Playbook.

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How to Build a People-Centric Employee Onboarding Process

January 25, 2018 in Employee Lifecycle, HR, SaaS Stack

Employee onboarding is one of the most important experiences in someone’s time at your organization. Onboarding is when they not only receive the tools they need to do the job they’ve been hired for, but also form their first impressions of what it’s like to work with you and begin acclimating to your organizational culture.

In fact, a strong employee onboarding process can increase retention by 25% and performance by 11%.

So while it’s easy to oversimplify employee onboarding as a technical process that involves things like email setup and benefits enrollment, it has much bigger implications from a culture and productivity standpoint. Therefore, it not only makes sense, but is imperative to your and your employees’ success to take a people-first approach as you bring new hires into the fold.

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SaaS Tools To Make Your Marketing Site Just WORK

July 5, 2017 in SaaS Stack

If you have many (or any) engineers on your team, it’s really tempting to spend those engineering resources building out your marketing site. Don’t do it. Engineering resources are incredibly important and typically scarce, especially in early stage companies. It’s important to keep those focused on your critical path items.
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