Happy Fall! Hope everyone had a safe but spooky Halloween. (Of course, the real holiday is the day after Halloween, when all the candy is put on sale.) A quick note before diving into the newly built features: ticketing is now live for all customers! The Ticketing section of the app appears...

Want to organize your IT services in one place and optimize the value they bring to your company? This means your organization needs to adopt IT service management, or ITSM. In a nutshell, ITSM is a set of activities that help IT-related, customer-focused processes run as smoothly as possible....

Want to implement IT asset management in your company, but not sure how to do it right? You could have the most advanced ITAM tool but if you don’t know how to take advantage of it, your results will be less than satisfying. To get the most out of your IT asset management solution, you

Do you track your IT assets on a daily basis? IT asset management can help you manage your IT assets better, maximize their value, and save on excessive IT costs. But tracking your IT assets manually might be a tedious and time-consuming task (especially if you’re using Excel sheets to get...

Do you track your IT assets, their usage, status, and costs? Without an IT asset management (ITAM) software, you might find it hard to keep up with all the information, updates, and changes that occur in your IT environment on a daily basis. This will prevent you from maximizing the value of your...

The right IT asset management tool (or, ITAM tool) can help you achieve up to 30% cost savings in the first year and 5% cost savings in the years to come… But how, exactly, does that happen? In this article, we’re going to cover all the must-have ITAM processes that will help you save...