What is Shadow IT? Answers to Common Questions.

July 2, 2019 in SaaS Management, Security, Shadow IT

A visualization of shadow IT

Shadow IT Explained

Shadow IT is the use of IT hardware or software by an individual without the knowledge of IT within the organization.

With the rapid proliferation of mobile devices and cloud-based services, IT has moved from being a tightly controlled environment to being an open environment with a great deal of stakeholders and movement. Users have become comfortable downloading and using apps and services from the cloud to assist them in their work, and will do so with or without company approval.

According to Cisco in 2016, 80% of end users use software not cleared by IT, 83% of IT staff admit to using unsanctioned software or services, and only 8% of all enterprises actually know the scope of shadow IT within their organization. And shadow IT has only grown since then.
SaaS management software can help by providing both visibility and control of apps throughout the organization.

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The 3 Best Practices for a Cloud-First IT Strategy in 2019

June 28, 2019 in SaaS Management, Shadow IT

There was a time when IT (Information Technology) was a naturally centralized function. Information technology experts made decisions about everything from the phone on your desk to the screensaver on your computer. They controlled budgets, conducted troubleshooting, and served as the “buck stops here” department for all things tech.

If you work at a modern business today, you know this is rarely the case anymore. Read on to learn about the best practices for Cloud-first IT in 2019.

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The New IT: From Helpdesk to Business Operations

May 24, 2018 in SaaS Management, Security, Shadow IT

By: Matt Tharp

A recent study from Cisco showed that the average organization has 15 to 22 times more cloud applications running than have been authorized by the IT department. The question is, if everyone’s installing their own SaaS apps, who’s responsible for the role of IT at an organization? This question challenges every business, from startups to enterprises, and can serve as a major point of frustration for those assigned the role of IT management. Let’s take a look at why the problem of IT ownership exists, and how smart organizations should be handling it today.

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Forget Shadow IT – Think Enlightened IT

June 28, 2017 in Shadow IT

Shadow IT: A Brief History

Enterprise IT was traditionally highly structured, expensive, and limited to a known set of hardware and software vendors. Every project would take a long time (months/years) to implement, typically requiring a lot of custom development to make it all work.

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